Zuno

Terms of Service

Effective October 17, 2026

1. Agreeing to these terms

These terms are an agreement between you and the people who run Zuno ("Zuno", "we", "us"). They cover the Zuno desktop app, the Zuno website and the online Zuno service, including Zuno Bloom. By making an account or using Zuno, you agree to these terms. If you don't agree, please don't use Zuno.

2. Who can use Zuno

• You must be at least 13 years old, or older if the law where you live requires it.
• If you are under 18, you need a parent or guardian to read and agree to these terms with you.
• Only an adult may buy Zuno Bloom or Bloom gifts, or enter payment details. Purchases by anyone under 18 must be made by, or with permission from, a parent or guardian.
• You can't use Zuno if we've removed you from it before, or if the law doesn't allow you to.

3. Your account

• Give a real email address. We use it to identify your account and may use it to contact you about it.
• Keep your password secret. You're responsible for what happens on your account. Tell us right away if you think someone else got in.
• You can have up to 2 accounts. Each account belongs to one person: don't sell, trade or share accounts, or make accounts in bulk.
• Don't pick a username or display name that pretends to be someone else, including Zuno staff or the official Zuno account.

4. Community rules

Zuno is for hanging out with friends. You agree not to use Zuno to:

• Harass, bully, threaten, stalk or intimidate anyone, or encourage others to.
• Post hate speech or attack people for their race, ethnicity, religion, disability, gender, sexual orientation or similar traits.
• Share sexual content involving anyone under 18. We have zero tolerance for this. We remove it, close the accounts involved, and report it to the authorities where the law requires.
• Share sexual or graphic violent content with people who didn't agree to see it, or anywhere minors might see it.
• Share someone's private information (such as their address, phone number or photos) without their permission.
• Encourage self-harm, suicide or eating disorders.
• Scam, phish, spam, or trick people into giving up accounts, money or personal information.
• Upload viruses or malware, or attack, overload, probe or break into Zuno, its servers or other people's accounts.
• Use bots, scripts or automation on accounts without our permission (the built-in Testing bot is fine).
• Break the law, or help anyone else break it, including copyright and trademark law.
• Get around a ban, a block, or a limit, or around any of these rules.

If you see someone breaking these rules, block them and tell us (see section 6).

5. Your content

• You keep ownership of what you post: messages, pictures, files, GIF picks, profile sounds, banners, backgrounds and so on ("your content").
• You give Zuno permission to store, copy, resize, convert and show your content, only as needed to run, protect and improve Zuno (for example, sending your message to your friends, making a smaller copy of your avatar, or keeping backups). This permission ends when your content is deleted, except for copies we must keep for legal reasons or that are already in backups for a short time.
• Only post what you have the right to post. Don't upload music, videos or pictures that belong to someone else unless you're allowed to.
• Messages aren't secret. Zuno is not end-to-end encrypted. Don't share passwords, bank details or anything else you couldn't afford to have leaked.
• Files you send are limited in size (10 MB, or 50 MB with Bloom), and we may remove old or unused files to save space.

6. Moderation and reports

• We may remove content, limit features, or suspend or close accounts that break these terms or put people at risk. We try to be fair, but we don't have to warn you first.
• Zuno Staff can see every channel (including private ones) and manage any server they're in, so they can keep Zuno safe and enforce these terms. What they change shows in the server's audit log.
• Server owners can remove messages and members in their own servers.
• You can report problems in the app (Settings → Report a Bug) or by contacting us (see section 16).
• We may share information with the police or other authorities if the law requires it, or if someone's safety is at risk.

7. Servers and Zuno Official

• Anyone can create a server. The owner is responsible for what happens there and must follow these terms.
• Every account is a member of the Zuno Official server, which is run by the Zuno team. It can't be left, but the team can remove people who break the rules there.

8. Zuno Bloom and gifts

Subscription

• Zuno Bloom is an optional paid subscription. It costs $5 (US dollars) per month, plus any tax that applies, and is billed through Stripe.
• It renews automatically every month until you cancel. By subscribing, you authorize us (through Stripe) to charge your payment method each month.
• Cancel any time from Settings → Zuno Bloom → Manage Bloom. Your perks stay until the end of the month you've already paid for, and you won't be charged again.
• If we change the price, we'll tell you before it takes effect, and the new price will apply from your next billing date. You can cancel before then.

Refunds

• Payments aren't refunded for partly used months, except where the law says otherwise. If something went wrong (for example, you were charged twice), contact us and we'll sort it out.
• If you dispute a charge with your bank instead of contacting us, we may pause Bloom on the account while the dispute is open.

Gifts

• Bloom gifts (1, 3 or 12 months) are one-time payments. They start right away for the person you choose and can't be refunded, transferred or swapped for money.
• Gifted Bloom time doesn't renew. When it runs out, the account goes back to the free version unless it has its own subscription.

Perks and badges

• Bloom perks (such as bigger uploads, animated avatars and profile themes) may change over time as Zuno grows. If we take away a major perk, we'll tell subscribers.
• Bloom badges are for fun and have no cash value. The Early Bloom badge is given to accounts that paid for Bloom before April 16, 2027, and stays on the account after Bloom ends. We may remove any badge from an account that breaks these terms.
• If we close an account for breaking these terms, any remaining Bloom time ends and isn't refunded.

9. Other services Zuno uses

Some parts of Zuno are provided by other companies, and their own terms and privacy policies apply too:

• Stripe handles all payments. Zuno never sees or stores your full card number.
• KLIPY provides GIF search. Searches are sent to KLIPY through Zuno's server.
• GitHub hosts the Zuno website and app downloads, and Render hosts the Zuno server.

We aren't responsible for those services, but we pick them carefully.

10. The Zuno app and updates

• We give you a personal, free, non-transferable right to install and use the Zuno app to use the service.
• Zuno updates itself. Some updates are required to keep using Zuno, so everyone stays on the same version.
• Don't copy, sell or redistribute the app, or remove Zuno's name or logo from it. The Zuno name, mascot and logo belong to Zuno.

11. Ending your use of Zuno

• You can stop using Zuno at any time. To have your account deleted, contact us (see section 16). Cancel Bloom first so you aren't charged again.
• We may suspend or close your account if you break these terms, if the law requires it, or if we stop running Zuno. If we shut Zuno down, we'll try to give notice first.

12. Disclaimers

Zuno is a growing project. It is provided "as is" and "as available". We work hard to keep it running, but we can't promise it will always work, be error-free, keep every message, or be available at all times. To the extent the law allows, we make no warranties of any kind, express or implied. Keep your own copies of anything important.

13. Limits on liability

To the extent the law allows, Zuno won't be responsible for indirect or unexpected losses, such as lost data, lost profits, or anything caused by other users or other services. If Zuno is ever responsible to you for something, the most it will owe is the amount you paid Zuno in the 12 months before the problem, or $20 if you didn't pay anything. Some places don't allow these limits, so they may not all apply to you.

14. Changes to these terms

We may update these terms as Zuno changes. If we make an important change, we'll let you know in your Zuno DM or in the app before it takes effect. If you keep using Zuno after the change, you accept the new terms. If you don't agree, you can stop using Zuno and cancel Bloom.

15. Governing law

These terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-law rules. If a court finds any part of these terms can't be enforced, the rest still applies. If we don't enforce a part right away, we haven't given it up.

16. Contact

Questions, reports or account requests: message the Zuno team in the Zuno Official server, or use Settings → Report a Bug in the app.